Contact Us

Get in touch with our support team

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Contact Support

For inquiries and technical support

Response Time

We typically respond to all inquiries within:

24-48 hours

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Technical Issues

Experiencing problems with claims or payments?

Include your FaucetPay email in your message

Frequently Asked Questions

How often can I claim?

You can claim from each faucet every 5 minutes.

When will I receive my payment?

Payments are sent instantly to your FaucetPay account upon successful claim.

What email should I use?

Use your FaucetPay registered email address to receive payments.

Is there a referral program?

Yes! You earn 40% commission from your referrals' claims.

Can I use VPN or Proxy?

NO! VPNs and Proxies are STRICTLY BANNED. Using any VPN, proxy, or IP masking service will result in immediate account suspension. We have advanced detection systems in place.

What happens if I'm caught using VPN/Proxy?

Your account will be permanently banned and all pending rewards will be forfeited. We maintain a strict zero-tolerance policy for proxy/VPN usage.

Why are VPNs/Proxies banned?

To prevent fraud, multiple account abuse, and ensure fair distribution of rewards. Our system tracks IP addresses for security purposes.